Terms of Service: Vanilla HSCODES
Updated 23 October 2026. Provided by Vanilla Telecoms Ltd, Malta.
The service
Vanilla HSCODES is a custom Shopify app for Maltashopper. It helps complete product customs codes, review supplier evidence and prepare saved sales references and Malta Intrastat arrival worksheets. It reads selected supplier invoice and truck-unload data from Catania2.
Your responsibilities
- Check source records, product facts, classifications, shipment details and final reports before use.
- Only upload information you are authorised to use. Keep unrelated personal information out of files.
- Review uncertain code decisions. Supported purchase-report decisions can update Shopify automatically; manual group drafts require approval. Existing valid eight-digit codes are preserved.
- Submit and review declarations through the relevant official service. The app does not submit declarations or guarantee acceptance, completeness or correct classification.
AI checks and costs
New classifications can incur OpenAI or Anthropic usage charges. The app shows recorded costs and reuses saved answers where possible. Unknown usage is marked as unknown. Automation and report spending controls are available in the app. No discount-code or reward-email plan is offered.
Service limits
AI and supplier data can be incomplete or wrong. Saved reports reflect the data used when they were created. Correct source records and generate a fresh report when necessary. Shopify, Cloudflare and other connected service outages can delay work.
Contact
For support and applicable service arrangements, contact helpdesk@vanilla.net.mt.